Customer Service

How to Earn and Use Points

Earn and use points when placing orders on EyeMellow.Get 200 points instantly upon signing up — and start using them right away! How to Use Your Points: Click the round icon at the bottom left of the website. When the pop-up appears: If you don’t have an account, click Join Now to sign up. If you already have an account, click Sign...
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Shipping Information

All packages are shipped from Korea and can be tracked via the postal tracking service below until they arrive in your country. 🌐 Korea Post | International Parcel Tracking Service* Please note that delivery times may be delayed due to local conditions or flight schedules. 📍 Notice: Important Update on Shipping to the U.S.Due to changes in U.S. customs regulations effective August 29,...
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